As well as providing full tailored consultancy and support services for medium to enterprise-size clients many of our customers supplement their existing resourses by utilising the wealth of experience and individual expertise that our senior consultants have to offer.
Our consultants are available for quick advice as well as being involved in long term projects, acting as an advisor or working directly on the project. We also provide full outsourcing agreements for end user support, utilisng our in-house support desk leaving your internal IT resources to concentrate on your core systems.
Trident has invested in a fully managed support desk solution providing full visibility of calls and logs. You will have access to monitor previous and current support logs online, add additional information and produce reports based upon the history of previous calls.
Our consultants are available for quick advice as well as being involved in long term projects, acting as an advisor or working directly on the project. We also provide full outsourcing agreements for end user support, utilisng our in-house support desk leaving your internal IT resources to concentrate on your core systems.
