Client Support Services

For more information about our IT services, please contact us using the details below.

Service board details

Already a Trident customer and looking for help?

First we need to create a ticket

This can be done by calling our team
during opening hours or sending an
email for automated ticket generation.

Support contact information

Help Desk telephone number
01273 662777
Select option 2.

Help desk opening hours

8:00am to 6pm Monday to Friday
Excluding public holidays. 24×7 Extended
hours available by arrangement.

Remote Access App

Remote Access App

Download as requested to allow our Help Desk to provide remote support.



Log in to review previous tickets and view support requests in progress.



Access Monitoring Protection Service dashboard.

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.