Extended Support Hours

As we continue to add resources and capability to our support teams we are pleased to announce that from Monday 9th of December our support desk’s normal working hours will be extended to 8:00am – 6:00pm Monday to Friday. This service will be available to all customers with existing support agreements at no extra charge.

Access to our 24×7 support line outside of our normal working hours, either for day-to-day or critical issue support when required is still available for a monthly fee, with additional charges made depending upon the agreement purchased.
Further information on our support agreements can be found here