Trident’s managed phone system

We have re-imagined our phone services to provide feature-rich, fully managed, service plans.

Trident manage the entire system including installation, training, updates and troubleshooting, making it simple to switch. These plans now offer customers a convenient, flexible, cost effective and hassle-free alternative to traditional options.

It’s a simple solution with a powerful range of commercial benefits, including:

  • Voicemail to email – ensuring you never miss a call
  • Call conferencing – to create web conferences
  • Call recording functionality
  • Call routing – divert incoming calls to your mobile for seamlessly flexible working
  • Easy integration for business applications – full CTI capabilities
  • Instant messaging – for increased internal communications flexibility
  • Presence indication – easy to get hold of staff
  • Call stats – call centre functionality with full call stats for each staff member

A Range of Plans

We offer a number of different phone plans depending on business and end user needs. One of the most popular has proven to be our fully feature-rich plan, which includes an enormous number of highly effective productivity tools. Savings of up to 60% can be enjoyed with this plan.

If you’d like to see a list of benefits then please call in and ask for further information. Alternatively, if you’d like a practical demonstration, speak to your Business Manager or a member of the Trident team on 01273 662777.